Birthday Wedding Proposal Baby Shower Secret Garden Elegant Balloon Circle
Birthday Wedding Proposal Baby Shower Secret Garden Elegant Balloon Circle
Looking for a gorgeous party decoration backdrop in Vancouver? Order Online now!
Circle Balloon Arch Backdrops are the perfect decoration for birthday parties, new year parties, engagement parties, anniversaries, and weddings.
**Backdrops are rental.
We can customize any balloon color for this party decoration combo.
**SET UP FEE IS INCLUDED IN THE PRICE.
Damage deposit is required, please call in 236- 868-1918
One Up is a Local Vancouver one-stop balloons & party supply store, located at 3363 Fraser Street.
We have everything you need for your party decoration. Birthday parties, engagement parties, anniversary celebrations, wedding decor, new year decoration, and so many more events! We deliver helium balloon bouquets, garlands, balloon setups, flowers, cakes, and all kinds of event decorations to Local Vancouver, Surrey, Burnaby, and Richmond.
Customer Service
Customer Service
At ONE UP we take pride in providing the best customer service possible.
Customer service phone hours are Monday-Sunday 10 AM- 8 PM Pacific Standard Time. Contact us via email, online chat, or social media anytime Monday - Sunday.
If you have a question regarding your order please give us a call or contact us via email, online chat, or social media, we are here to help.
We would love to hear from you
If you have a question regarding the delivery of your order call us. Furthermore if you have a tracking number, please check with that service provider first. We also have a handy 'FAQ's' Guide which might help to answer any questions relating to the shipping, delivery or pick up of your order. If these haven't been able to answer your query, please feel free to send us a message.we'll get back to you shortly.
Secure Payments
Secure Payments
Secure payments online you can trust.
Our payments are 100% secure and protected through Shopify.
Delivery & Pickup
Delivery & Pickup
We guarantee 100% your delivery will arrive on time or it's on us.
Pickup orders for Helium balloons & In-store items are processed Monday- Sunday, During regular business hours of operations.
Delivery orders for Helium balloons & In-store items are processed Monday- Sunday, During regular business hours of operations.
We deliver between 10AM - 1PM & 1PM - 4PM, Everyday. Selections available at checkout. You will receive a tracking link via SMS/Email on the day of Delivery, if you input a valid phone or email during check-out.
IMPORTANT:
To avoid failed deliveries and theft, please confirm the following:
- Address Line: input your unit number and buzz number
- Delivery Instructions: input your buzzer number and other specific requests, such as leaving the shipment at a common area, and the correct phone number.
Your items will NOT be delivered should we not have 1 of the 2 following pieces of information listed above. Furthermore If you are not available for this delivery we will leave your items at the location of delivery address and if not possible due to safety issues, the driver will leave your items back at our store location. Please note that we are not liable for unforeseen losses in this case.
If you have a delivery and would like to reschedule or cancel, we require 48 hours notice, please email us with the subject title [ONE UP - URGENT DELIVERY ISSUE] or call our store during regular business hours at (+1 833-663-8784) for immediate assistance. All purchases are non-refundable after the 48 hour deadline.