CONTACT US
You can get information about an order you placed on the One Up Online Store through your One Up account, Chat Support, or via the email you provided on your invoice receipt.
Oneupballoons.ca is a convenient place to purchase ONE UP products and accessories. You can shop online or in-store. Call us at 1 (833) 663-8748
FLAGSHIP STORE LOCATIONS:
3363 Fraser St, Vancouver, BC V5V 2C2 (view map)
Unit 1770, 4380 Number 3 Rd, Richmond, BC V6X 3V7 – Parker Place (view map)
We would love to hear from you
If you have a question regarding your delivery, please call us. If you have a tracking number, check with the delivery provider first. You can also check our FAQ's page for answers related to shipping, delivery, or pick-up.
If you still need help, feel free to send us a message — we'll get back to you shortly.