CONTACT US

Have a bigger party to plan? Send us a message!

You can get information about an order you placed on the One Up Online Store through your One Up account, Chat Support, or by the email you provided via your invoice receipt.  

Oneupballoons.ca is a convenient place to purchase ONE UP products and accessories. You can buy online or in-store call 1 (833) 663-8748
 
FLAGSHIP STORE LOCATION:
3363 Fraser St, Vancouver, BC V5V 2C2  (view map) 
UNIT: 1770, 4380 Number 3 Rd, Richmond, BC V6X 3V7, Parker Place (view map)
 

We would love to hear from you

If you have a question regarding the delivery of your order call us. Furthermore if you have a tracking number for a shipping order, please check with that service provider first. We also have a handy 'FAQ's' Guide which might help to answer any questions relating to the shipping, delivery or pick up of your order. If these haven't been able to answer your query, please feel free to send us a message. 

 we'll get back to you shortly.