CONTACT US

Need help with an order, delivery time, or product question? We're here and happy to help.

Talk to us

Call: +1 (833) 663-8748

Chat: Use the chat bubble on this page for quick questions.

Quick answers

Most questions are answered here:

• FAQs: delivery, pickup, changes & more
• Cities & delivery coverage
• Shop balloon bouquets · Flowers · Cakes
• Helium tank rentals & Canada-wide helium info

Order help

If your delivery is today, please call us so we can assist right away. If you received a courier tracking link, check it for live updates.

Flagship stores

Vancouver Store
3363 Fraser St, Vancouver, BC V5V 2C2 (view map)

Edmonton Store
10812 178 St NW, Edmonton, AB T5S 1J3 (view map)

Business & events

Planning a corporate install or bulk order? Visit Corporate Décor or Party Packages, then contact us with your date, venue, and budget.

Response times

We reply quickly during open hours. For urgent same-day deliveries, please call.